This Privacy Policy explains how Jolia ("Jolia," "we," "us," or "our") handles information when you use the Jolia iOS application. Jolia is a social communication app for users aged 18 or older. It includes profiles, interest discovery, private and group messaging, voice rooms, voice and video communication, user-created rooms, virtual items, and safety tools such as reporting and blocking.
1. Information You Provide
- Account information: Email address, authentication credentials, user ID, and login status.
- Profile information: Nickname, date of birth, gender selection, profile photo, signature, and selected interests.
- Communications and content: Text messages, voice messages, photos, videos, room messages, room names, room covers, room introductions, and other content you choose to create or share.
- Social activity: Follows, followers, friends, favorites, room history, managed rooms, blocked users, and reported users.
- Safety and support information: Report reasons, the reported account or content, and information you provide when requesting support.
2. Device, Permission, and Transaction Information
- Camera and microphone: If you grant permission, Jolia uses the camera and microphone for video chat, voice chat, voice messages, calls, and profile or chat media capture.
- Photos and videos: Jolia accesses only the photos or videos you select through the iOS photo picker for avatars, room covers, and chat media.
- Notifications: If you allow notifications, iOS may provide a push notification token so notifications can be delivered. You can change this permission in iOS Settings.
- Purchases: When you buy diamonds through Apple In-App Purchase, Jolia receives product, transaction, verification, and purchase-status information needed to complete the purchase. Apple processes your payment information; Jolia does not receive your full card or bank details.
- App operation: Jolia may process basic app state and locally generated identifiers needed to keep you signed in, preserve settings, and prevent duplicate processing of StoreKit transactions.
3. Information We Do Not Collect for Advertising
Jolia does not request precise location, contacts, or advertising tracking permission. Jolia does not include third-party advertising or analytics SDKs in the current iOS app, and we do not sell personal information or use it for cross-app behavioral advertising.
4. How We Use Information
- Provide account registration, login, profiles, messaging, voice rooms, voice and video features, and room management.
- Display content to the users and room participants you choose to interact with.
- Remember your preferences, interests, social lists, room records, and communication history.
- Process and restore eligible StoreKit purchases and update your virtual diamond balance.
- Deliver notifications when you have enabled them.
- Support reporting, blocking, moderation, fraud prevention, app security, and enforcement of the User Agreement and Community Guidelines.
- Diagnose technical problems, maintain app functionality, and comply with applicable law.
5. Local Storage and Content Visibility
Jolia stores account state, profile details, preferences, social lists, room records, messages, and imported media in the app's local storage where the feature requires it. Information may also be included in device backups according to your Apple and iOS settings.
Profile information and content you share in chats or voice rooms may be visible to the intended recipients, room participants, or other users according to the feature you use. Do not share sensitive personal information in public rooms or with people you do not trust.
6. When Information May Be Shared
- With other users: To provide profiles, messages, voice rooms, calls, gifts, and other social features you initiate.
- With Apple: Apple handles App Store distribution, StoreKit purchases, photo-picker access, notification delivery, permission controls, and related platform services under Apple's own terms and privacy policy.
- For safety and legal reasons: We may preserve or disclose information when reasonably necessary to comply with law, respond to valid legal process, protect users, investigate abuse or fraud, or enforce our agreements.
- Business changes: Information may be transferred as part of a merger, acquisition, financing, reorganization, or sale of the service, subject to appropriate safeguards and applicable law.
We do not sell or rent your personal information.
7. Retention and Account Deletion
We retain information only for as long as needed to provide Jolia, maintain security, process transactions, resolve disputes, and meet legal obligations. Retention periods vary depending on the type of information and where it is stored.
You can delete your account from the Profile screen by selecting Delete Account and confirming. This marks the account as deleted on the device and clears the account information and associated app data managed by Jolia. Information already shared with another user, Apple transaction records, device backups, or records that must be retained for security or legal reasons may not be removed immediately. Deleting the app may be required to remove remaining app files from the device.
8. Your Choices and Rights
- Edit supported profile information inside Jolia.
- Choose what content to send and which photos or videos to import.
- Mute, block, unfollow, leave rooms, and report users or content.
- Disable camera, microphone, photo, or notification access in iOS Settings. Some features will not work without the related permission.
- Delete your account using the in-app control.
- Contact us to ask a privacy question or request assistance regarding your information.
9. Security
We use reasonable administrative and technical safeguards appropriate to the information handled by Jolia. However, no device, storage method, or communication system can be guaranteed to be completely secure. Keep your password confidential, protect access to your device, and notify us if you believe your account has been misused.
10. Adults Only
Jolia is intended only for people aged 18 or older. Registration limits date-of-birth selection to users who are at least 18. We do not knowingly permit children to create accounts. If we learn that an underage person has provided information, we may suspend the account and remove the information as required by law.
11. Changes to This Policy
We may update this Privacy Policy when Jolia's features, legal requirements, or data practices change. The updated policy will be made available in the app with a revised effective date. Where required, we will provide additional notice or request renewed consent.
12. Contact Us
For privacy questions, account requests, or concerns about Jolia, contact us at zandersharp262@icloud.com.